Introducing Network Priority
Advanced network controls for consumers
Plume has announced a new set of game-changing features coming to the HomePass app. Network Priority allows users to prioritize what matters most at any time.
We surpassed our fundraising goal
The third annual #PlumeStrong Cycling Challenge has been a resounding success as we have surpassed our fundraising target and have raised €550,000 so far to support children affected by the devastating Turkey-Syria earthquake.
We appreciate the efforts of our riders—who cycled 774.4 kilometers over some of the most arduous mountain passes in Switzerland and France—and the support of our business partners, employees, and friends who united behind our mission to help families thrive after their loss.
Everything you need to revolutionize subscribers’ WiFi experiences & seriously upgrade your ROI
Service Provider solutions
Dynamic data tools for more efficient resource deployment.
Haystack
Get real-time visibility into subscriber satisfaction.
Harvest
Know what’s next with actionable market insights.
Solutions for your subscribers
Go-to-market solutions for cutting-edge smart networks.
HomePass
Self-optimizing WiFi for residential consumers.
WorkPass
WiFi network systems tailored to small businesses.
About Plume
Plume is a leader in next-gen smart home tech. Our 360° platform helps Providers deploy best-in-class WiFi experiences with breakthrough efficiency.
Happier subscribers mean less maintenance, more loyalty, and real ROI
Our impact in action
51%
lower
call-in rates
67%
fewer
truck rolls
97%
lower
service installation costs
95%
success
self-installation success rate
Based on analysis of call-in-rate data from tier-1 and tier-2 CSPs over a 9-month period.
“In addition to providing great WiFi and an easy-to-use app for our customers, we also see on the horizon how we can use [Plume's] cloud-based AI... to remain stickier in customers' homes and provide an incredible broadband experience no matter what device they're on.”
Rob Rubinoff
Product Manager, Home Services
C Spire
Watch the story
Introducing the enhanced Plume Haystack
As communications service providers (CSPs) struggle to meet increased customer expectations, the enhanced Plume Haystack® provides the tools CSPs need to gain visibility into and control over their data, deliver proactive support, and substantially improve subscriber experiences. We're proud to share some significant updates to Haystack: A CSP software solution for operational efficiency and superior subscriber experience management.
News
Jio harnesses Plume’s cloud platform to bring best-in-class in-home experiences to consumers in India
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Plume advances personalization and control for consumers
Plume strengthens executive leadership team with key appointments in marketing and revenue
Plume launches accelerated go-to-market option for channel partners and ODMs
Resources
A Comparison of Plume's Adapt™ and EasyMesh®
Parks Associates: Managed WiFi is preferred in MDUs for its widespread availability, ease of use, and ability to support IoT devices
Prime Day devices ignite competition
Increasing cyber threats put home IoT devices at risk
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